Mobile friendly layouts
Pages are designed to work across phones, tablets and desktop screens.
Accessibility
Making our website easier for everyone to use
Sandgate Bottle & Can Exchange believes everyone should be able to access information about our services. We are committed to making our website as accessible and easy to use as possible and continually look for ways to improve the experience for all visitors.
Our commitment
A practical website for more people
We aim to provide a website that can be used by as many people as possible, regardless of age, ability or the technology they use.
Accessibility is an ongoing process. We do not treat it as something that is ever finished, and we continue looking for practical ways to make the website easier to use.
Accessibility features
Built to be clear, readable and practical
These website features are part of the current Sandgate Bottle & Can Exchange design and content system.
Clear navigation
The main menu, footer links and page sections are organised around common customer tasks.
High colour contrast
Text, buttons and important page elements use strong contrast for readability.
Large readable typography
Headings, paragraphs and buttons use clear sizing and spacing for comfortable reading.
Keyboard-friendly navigation
Menus, links, buttons and forms are designed to be usable without a mouse.
Helpful image descriptions
Meaningful images include descriptions for visitors using tools that read pages aloud.
Well-structured page headings
Pages use clear headings so visitors can scan the page and understand where they are.
Accessible forms
Contact forms include labels, helpful prompts and clear required-field messages.
At the depot
Accessibility at our Depot
Accessibility also matters when customers visit Sandgate Bottle & Can Exchange in person.
Our team is friendly and happy to assist where practical. If you need help with a machine, have a question about returning containers or need support while visiting, please ask a team member.
- hearing protection is available for children upon request
- customers sensitive to noise are encouraged to bring or wear hearing protection
- Sandgate Bottle & Can Exchange aims to provide a family-friendly environment
- registered assistance animals are always welcome
- customers are encouraged to ask staff for help whenever needed
Need assistance?
Tell us if something is difficult to use
If you experience difficulty accessing information on this website, please contact us.
We welcome feedback from customers, carers, families and community members. Your feedback helps us keep improving the website and the way we share service information.
Continuous improvement
We will keep improving where practical
Accessibility standards, technology and customer needs continue to evolve.
Sandgate Bottle & Can Exchange will continue reviewing the website and making improvements where practical so more people can find the information they need.