Your privacy matters
At Sandgate Bottle & Can Exchange we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it and the choices available to you.
Plain English summary
This policy explains how we handle information submitted through the Sandgate Bottle & Can Exchange website, including contact and enquiry forms.
Sandgate Bottle & Can Exchange is a family-owned Containers for Change refund point based at 81 Kempster Street, Sandgate QLD 4017.
We are committed to protecting your privacy and handling personal information responsibly, in line with Australian privacy expectations.
This Privacy Policy applies to personal information collected through this website, including information you choose to submit through our enquiry forms or when you contact us using the details on the website.
We only ask for information that helps us understand and respond to your enquiry.
We may collect personal information when you:
We use personal information for practical customer service and operational purposes.
Submitting an enquiry does not subscribe you to marketing.
The website uses Web3Forms to securely deliver enquiry information to Sandgate Bottle & Can Exchange.
Form submissions are transmitted securely to Web3Forms so they can be delivered to us. The website itself does not permanently store submitted enquiries.
The form includes spam-protection measures such as validation, a hidden bot-check field and duplicate-submit prevention.
Website enquiries are not automatically added to mailing lists.
Marketing communications are only sent where consent has been provided separately.
This website uses Google Analytics 4 to help us understand general website usage and improve the website.
Google Analytics may use cookies or similar technologies to collect usage information. We do not use website analytics to collect contact-form messages or service-specific enquiry details.
This website links to or uses selected third-party services. These services may handle information under their own privacy policies.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
No website, email system or online service can be guaranteed to be completely secure. Please avoid sending sensitive information through the website form unless it is necessary for your enquiry.
You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or out of date.
We may need to confirm your identity before providing access or making a correction.
This website includes links to third-party websites and services. We are not responsible for the privacy practices or content of those websites.
When you leave our website, the privacy policy of the third-party website or service applies.
We may update this Privacy Policy from time to time to reflect changes to our website, forms, services or legal obligations.
The current version will be published on this page.
If you have a privacy question or want to request access to or correction of your personal information, contact Sandgate Bottle & Can Exchange.
You can also use the Contact page to send us an enquiry.
Need help?
Contact Sandgate Bottle & Can Exchange if you have a privacy question or need help with information you have submitted through the website.
