7¢ per eligible container
Paid electronically through your Member Number
Containers for Change, collected from your home
Home Collections
Receive 7¢ for every eligible container without leaving home. Collect at least 300 containers to get started. We’ll collect your first return and supply your free 240L bins at the same visit. From then on, fill your bins and we’ll swap them for clean, empty ones.
300 container minimum
To start your first Home Collection
Free 240L bins
Supplied at your first collection
Simple bin swaps
Full bins replaced with clean, empty bins
New to Home Collections?
Collect 300 containers to get started
For your first Home Collection, collect at least 300 eligible containers before contacting us to arrange collection.
We’ll collect what you’ve saved, count your eligible containers and process your refund. At the same visit, we’ll supply your free 240L Home Collection bins for future collections.
You don’t need our bins to start collecting. Suitable bags, boxes or other containers are fine for your first return.
Get Started With Home Collections 300+ eligible containers minimum for your first collection
300+containers to get started
7¢paid to you per eligible container
240Lfree Home Collection bins
Up to 6bins per household
Bin swapfull bins replaced with clean, empty bins
Selected North Brisbane suburbs
Home Collection Service Area
Home Collections are currently available in the 21 suburbs below. If your suburb is listed, you can start saving your first 300 eligible containers.
- Aspley
- Bald Hills
- Banyo
- Boondall
- Bracken Ridge
- Brighton
- Carseldine
- Clayfield
- Deagon
- Fitzgibbon
- Geebung
- Northgate
- Nudgee
- Nudgee Beach
- Nundah
- Sandgate
- Shorncliffe
- Taigum
- Toombul
- Virginia
- Zillmere
Not on the list?
Our Home Collection service is currently limited to the suburbs above. You can still return your containers directly to Sandgate Bottle & Can Exchange or use one of our other return options.
Service at a glance
Your Home Collection service, at a glance
Start with 300 eligible containers, receive your free bins at the first collection, then use simple bin swaps for every collection after that.
- First collection minimum
- 300 eligible containers
- Your refund
- 7¢ per eligible container
- Home Collection service component
- 3¢ per eligible container
- Bins
- Free 240L wheelie bins supplied at your first collection
- Bin allocation
- We’ll determine whether 2, 4 or 6 bins best suits your volume, up to 6 per household
- Ongoing collections
- Full bins swapped for clean, empty bins
- Payment
- Electronic refund through your Containers for Change Member Number
- Receipt
- Secure digital collection receipt sent by SMS
Your Home Collection refund
You receive 7¢ per eligible container
Every eligible container has a standard 10¢ Containers for Change refund. With Home Collections, 7¢ is paid to you and the remaining 3¢ is the Home Collection service component that contributes to collecting and transporting your containers from home.
10¢ scheme value
7¢ paid to you
3¢ service component
How it works
Save 300, receive your bins, then swap and repeat
The first collection gets your household set up. Every collection after that follows the same simple bin swap routine.
-
Check your suburb
Home Collections are available in the 21 North Brisbane suburbs listed in the service area on this page.
-
Start collecting
Collect at least 300 eligible containers. For your first collection, suitable bags, boxes or other containers are fine—you don’t need our bins yet.
-
Have your Member Number ready
You’ll need a Containers for Change Member Number before your first collection so we can process your refund electronically.
-
Book your first collection
Once you have at least 300 eligible containers, message 0499 699 295 and we’ll arrange your first Home Collection.
-
We collect and set you up
We’ll collect and count your first return, process your refund, send your receipt and supply your free 240L bins at the same visit.
-
Fill, swap, repeat
Fill every allocated bin, then message us. We’ll collect the full bins and swap them for clean, empty bins so you can start again.
On compatible mobile devices, the button opens a ready-to-edit SMS.
Free bins + simple bin swaps
We swap full bins for clean, empty bins
After your first collection, we’ll provide your household with dedicated 240L Home Collection bins. From then on, Home Collections operate as a bin swap service. When all of your supplied bins are full, message our team to arrange collection. We’ll take the full bins away and leave clean, empty replacement bins.
Your bins are provided free of charge and are for eligible Containers for Change drink containers only. We’ll work with you to determine whether 2, 4 or 6 bins best suits your household and collection volume, up to a maximum of 6 bins per household.
- Empty containers before placing them in the bins.
- Keep general rubbish out.
- Keep food waste out.
- Do not use the bins for normal household recycling.
- Only place eligible Queensland Containers for Change drink containers in them.
Opens the official Containers for Change website in a new tab.
Electronic refund payment
You’ll need a Containers for Change Member Number
Your Member Number allows us to process your Home Collection refund electronically to the bank account linked to your Containers for Change account. If you have a Member Number, you can use it. If you don’t, registration is free through the official Containers for Change website.
You can contact us before registering, but your Member Number must be ready before your first collection.
A clear record of every collection
Your digital collection receipt arrives by SMS
After we collect and count your containers, we’ll send an SMS with a secure link to your digital receipt.
Your receipt shows:
- collection date
- eligible containers collected
- refund amount
- Home Collection service component
- total scheme value
- collection reference
No app or Sandgate Portal account is required. Your mobile number is the main way we contact you, and email is optional.
Once you’re set up
Fill your bins. We’ll swap them.
Keep filling your supplied Home Collection bins with eligible containers. When all of your bins are full, message our office team on 0499 699 295. We’ll arrange your collection, take away your full bins and leave clean, empty replacements. After your containers are counted, we’ll process your refund and send your digital collection receipt.
Frequently asked questions
Home Collection questions, answered
Select a question to view the answer.
What is the Home Collection Service?
Sandgate Bottle & Can Exchange collects eligible Containers for Change drink containers from households in the 21 listed service suburbs. New customers start with at least 300 eligible containers, receive free 240L bins at their first collection and then use an ongoing bin swap service.
How do I get started?
Check that your suburb is in our service area, collect at least 300 eligible containers and then message us on 0499 699 295. We’ll confirm your details, arrange your first collection and supply your Home Collection bins when we collect your first return.
Why do I need 300 containers for my first collection?
The 300-container minimum allows us to complete your first collection and supply your Home Collection bins during the same visit, helping us keep the service efficient.
Do you deliver the bins before my first collection?
No. Your free Home Collection bins are supplied when we complete your first collection. You’ll need at least 300 eligible containers ready before starting the service.
What can I use to store my first 300 containers?
You don’t need special bins for your first collection. Suitable bags, boxes or other containers are fine, provided your containers can be collected safely and easily.
How much do I receive?
You receive 7¢ for every eligible container collected through the Home Collection Service.
Why is the Home Collection refund 7¢ instead of 10¢?
The standard Containers for Change refund is 10¢ per eligible container. You receive 7¢, while the remaining 3¢ is the Home Collection service component that contributes to collecting and transporting your containers from home.
Does it cost anything to get the bins?
No. The 240L Home Collection bins supplied at your first collection are provided free as part of the service.
How many bins can I have?
We’ll work with you to determine whether 2, 4 or 6 bins best suits your household and collection volume. A maximum of 6 Home Collection bins can be supplied per household.
What happens to my bins when they’re full?
Home Collections operate as a bin swap service. When all of your supplied bins are full, we’ll collect them and leave clean, empty replacement bins.
Do I get the same bins back?
Not necessarily. We operate a bin swap system, so the full bins we collect are replaced with clean, empty Home Collection bins.
Do I need a Containers for Change Member Number?
You can contact us before registering, but you’ll need a Containers for Change Member Number before your first collection so we can process your refund electronically.
How do I get a Member Number?
Registration is free through the official Containers for Change website. Sandgate Bottle & Can Exchange does not create Member Numbers.
How do I get paid?
Your refund is processed electronically through your Containers for Change Member Number to the nominated bank account linked to your Containers for Change account.
Do I need an email address?
No. Your mobile phone is the primary communication method, and email is optional.
Will I get a receipt?
Yes. After your containers are collected and counted, we send an SMS with a secure link to your digital collection receipt. No app or Sandgate Portal account is required.
When should I request a collection?
For your first collection, message us once you have at least 300 eligible containers. Once you’re set up, request a collection when all of the Home Collection bins supplied to your household are full.
Can I request a collection with only one full bin?
Generally, customers should wait until all of their allocated bins are full before requesting a collection. The service is designed around collecting and swapping the household’s allocated bins together.
What can I put in the bins?
Only eligible Queensland Containers for Change drink containers should go in the supplied bins.
Can I use the bins for household recycling?
No. The bins are dedicated to eligible Containers for Change drink containers, not general recycling, household rubbish or food waste.
Do I need to be home?
Let our office team know when arranging your collection if you won’t be home, and we’ll confirm the collection arrangements with you.
Is Home Collection available in my suburb?
Home Collections are currently available in Aspley, Bald Hills, Banyo, Boondall, Bracken Ridge, Brighton, Carseldine, Clayfield, Deagon, Fitzgibbon, Geebung, Northgate, Nudgee, Nudgee Beach, Nundah, Sandgate, Shorncliffe, Taigum, Toombul, Virginia and Zillmere.
Ready for your first collection?
Save 300 eligible containers, then get started
Check that your suburb is in our service area, collect at least 300 eligible containers and message our team. Your Member Number is optional in the first message, but it must be ready before collection day.
0499 699 295